More than seven years ago we introduced a rewards scheme, "frequentlywell".

It worked pretty much like a frequent flyer program. At the time, we said our scheme was "a bit more generous than average".

It turned out to be too generous - with price increases all around, in 2022, it had become unaffordable.

So the scheme was retired on June 30, 2022. Our scheme had a threshold of 909 points to be able to use the rewards to pay for services. In early July we credited (in actual dollars) all points when the balance was above the threshold.